The ACT team plans to maximize efficiency and mitigate cost through an integrated management process approach that encompasses three key enablers: empower an Integrated Program Management Team (IPMT); coalesce geographically separated team members through an Integrated Digital Environment (IDE); and drive quality products and support through tailored, cost-effective, Program Management Methodology (PMM).  Cost containment and a roadmap toward future efficiencies are key factors in choosing an integrated management approach. 

ACT embraces a corporate quality structure that is applied to all ACT program and task activities. Quality activities include tracking a multitude of metrics impacting quality on the IDE. Additionally, the ACT team approach embraces two other quality tools: Quality Function Deployment (QFD) and Continuous Process Improvement (CPI). 

The QFD tool provides a systematic approach to building a team perspective for meeting customer requirements. The structured QFD methodology begins by defining qualities desired by the customer (the objective), identifies the functions required to provide these products or services, and identifies the means for deploying the available resources to best provide these products or services.

CPI is a foundation of ACT’s corporate quality structure and drives each employee to continuously identify new ways of performing our jobs in easier, economical, and better ways. Customer focus allows us to define and refine the components of each task looking at what steps in each process adds value to our product and ensures that our programs and products meet or exceed customer requirements.